Bikerental INTERSPORT Central Sport Wengen

The baseplate at the tail on one the skis delaminated on day 3. By day 6 it had peeled off by about 5cm. Although I noticed something was wrong I didn't spot the cause until end of day 5 .. too late to rectify. On return of skis, the Ski Tech just shrugged and suggested I might have caused the damage. No apology. No offer of compensation.

Everyone at Central Sport was really helpful - they stayed open late on the evening of our arrival and were also happy to help us swap over a set of boots halfway through. I cannot recommend them highly enough.

Unfortunately there were no more poles in my size available. I came back three days to check, but nothing was arranged. I had to ski a whole week with poles which were at least 10 cm to tall.

GEORG in your Wengen shop was very pleasant, friendly, and helpful. (Much more than some others on the sales team, who seemed tolerant, but not particularly friendly to customers.) I really appreciated Georg's helpful information and great attitude. Overall, the flow of the service was well organized.