Intersport Pangratz is the best. We have never had a bad/poor experience there, every single one of the employees we have dealt with was knowledgeable, efficient, accommodating and courteous. Everyone speaks German and English equally well, and a few employees are fluent in other languages also. Anytime we have had a small problem with our skis or boots, it was dealt with promptly and efficiently, and management has gone out of their way to help to assist with whatever we needed. We highly recommend Intersport Pangratz for all your rental, storage or advice on prospective purchases of Wintersport gear.